Questions You Might Have
We've answered some of the most common questions we've received about our services. If you have a question that's not listed here, please don't hesitate to contact us.
We work with small and mid-sized businesses that want a website that actually supports how they operate. If you care about performance, clarity, and having something that can grow with your business over time, we're usually a good fit.
Yes. Most of our work starts with replacing or improving an existing site that's become slow, outdated, or hard to manage.
After the contract is signed, we begin with design. You'll review everything and give feedback before anything is built. If we can't design something you're happy with, we offer a money-back guarantee during the design phase.
We offer both one-time builds and a monthly subscription. The subscription covers design, development, hosting, ongoing updates, and support. One-time builds are available for businesses that want to own the site outright.
Design and development, hosting, analytics, performance optimization, unlimited edits (within reason), and ongoing support. It's a fully managed website, not just a one-time project.
With one-time builds, yes. With subscription plans, the website is part of the managed service. You keep your domain and any assets you provide, but the design and code remain part of the service.
Subscription plans have a 12-month minimum, then move to month-to-month. One-time builds are handled under a separate service agreement.
No. We build custom-coded websites from the ground up. This allows us to keep sites fast, secure, and easier to maintain long-term.
Site speed affects both search rankings and conversions. We build sites to score extremely well on performance and accessibility metrics so visitors don't bounce before they ever contact you.
Unlimited edits cover reasonable ongoing changes—things like copy updates, image swaps, color tweaks, promotional banners, fixing issues, or small section adjustments. Larger changes, new pages, or major structural updates require scoping and may be billed separately. We're flexible and transparent about this and always talk through changes before doing anything outside the scope.
The goal is to create a site that clearly explains what you do, loads fast, and makes it easy for people to contact you. While no one can guarantee results, we build sites using proven structure and performance principles that support growth over time.